Contact Facebook Team | ask Facebook A Question
By
Arif Rahman
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Thursday, June 3, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently locate for the social networks mega platform via on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a collection of food selections, each alternative of which will eventually guide you to send out an e-mail to an ideal account. These consist of press@FB.com for media queries as well as records@FB.com for police concerns.
But if you hit 1 for customer care? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Here are a couple of things you can do rather.
Contact Facebook Team
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. After that seek out at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will pop up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty publishing pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer support questions, Facebook is rather inscrutable.
Your best option may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and also asking other system users like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where great deals of inquiries have actually already been addressed, yet where you can additionally post your very own concern. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the following page, pick the appropriate Topic as well as Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it an useful Community member or real staffer, has actually decided to give you a hand.
Exactly how to contact Facebook using other social networks systems
An additional means to attempt to connect with Facebook is to connect to them with or state them on one more social media sites platform. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Contact Facebook Team. So also can you approach by means of Instagram, consisting of Facebook in a post, however unless you get a great deal of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.