Contact Facebook Help | ask Facebook A Question
By
Arif Rahman
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Thursday, June 24, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly locate for the social media mega platform through online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will talk you through a collection of menus, each alternative of which will inevitably direct you to send an email to a suitable account. These include press@FB.com for media questions and also records@FB.com for law enforcement issues.
Yet if you hit 1 for customer care? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do instead.
Contact Facebook Help
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then search for at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will turn up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic client service questions, Facebook is instead ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and asking other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once more click that question mark at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where lots of inquiries have currently been addressed, but where you can likewise post your very own inquiry. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the following page, choose the ideal Topic and Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that drops down from that very same enigma to see if anybody, be it a helpful Community member or real staffer, has chosen to provide you a hand.
Exactly how to contact Facebook through various other social media sites systems
One more way to try to get in touch with Facebook is to reach out to them via or mention them on one more social media sites platform. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Help. So also can you approach by means of Instagram, including Facebook in a blog post, however unless you obtain a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.