How to Contact Facebook Support Team | ask Facebook A Question
By
Arif Rahman
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Monday, May 31, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily locate for the social media sites huge platform by means of online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will speak you through a series of menus, each alternative of which will inevitably direct you to send an e-mail to an appropriate account. These include press@FB.com for media queries and also records@FB.com for law enforcement concerns.
Yet if you struck 1 for client service? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you get on your major Facebook feed, there is no "base" of the page.
Below are a few things you can do rather.
How To Contact Facebook Support Team
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. Then seek out at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general customer support inquiries, Facebook is instead inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community as well as asking various other system customers like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a web page where lots of inquiries have actually already been answered, but where you can also publish your own question. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the following web page, select the best Topic and also Sub-Topic, then kind your concern. Currently it's time for some waiting. No matter where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anybody, be it a handy Community member or actual staffer, has made a decision to provide you a hand.
Exactly how to contact Facebook via various other social media sites systems
Another way to try to get in touch with Facebook is to connect to them through or state them on an additional social media system. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about How To Contact Facebook Support Team. So also can you come close to through Instagram, including Facebook in a message, but unless you obtain a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.