How to Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Saturday, May 15, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly find for the social media mega platform via on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you via a collection of food selections, each option of which will eventually route you to send an email to an ideal account. These consist of press@FB.com for media inquiries and also records@FB.com for police worries.
But if you struck 1 for customer care? The recording will certainly guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.
Here are a couple of things you can do instead.
How To Contact Facebook Support
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly appear that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble submitting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general client service queries, Facebook is instead inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, as well as rather most likely to the Help Community and also asking other system users like yourself.
How to ask the Facebook Help Community a question
From any Facebook page, once again click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a web page where great deals of questions have already been addressed, however where you can also post your very own inquiry. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that link. On the following web page, select the ideal Topic and also Sub-Topic, after that kind your question. Now it's time for some waiting. Regardless of where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if any individual, be it a handy Community participant or actual staffer, has decided to give you a hand.
Exactly how to contact Facebook through various other social media sites platforms
An additional method to attempt to connect with Facebook is to connect to them with or state them on another social media sites system. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about How To Contact Facebook Support. So as well can you approach through Instagram, including Facebook in a blog post, yet unless you get a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.