Facebook Contact Us | ask Facebook A Question
By
Arif Rahman
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Tuesday, May 4, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly locate for the social media mega system using on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you through a collection of food selections, each option of which will inevitably direct you to send an email to a suitable account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement problems.
But if you hit 1 for customer service? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.
Right here are a few things you can do instead.
Facebook Contact Us
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then search for on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will certainly appear that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem posting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general client service questions, Facebook is rather inscrutable.
Your best choice might be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community as well as asking other system customers like on your own.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once more click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of questions have actually currently been answered, but where you can likewise post your very own question. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the next web page, select the appropriate Topic and Sub-Topic, after that kind your concern. Now it's time for some waiting. No matter where you posted your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if any person, be it an useful Community member or real staffer, has made a decision to provide you a hand.
Just how to contact Facebook via various other social media platforms
An additional way to try to get in touch with Facebook is to connect to them via or state them on an additional social media system. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about Facebook Contact Us. So too can you approach through Instagram, including Facebook in a post, however unless you obtain a great deal of love on that particular snap, chances are you're much better back on the Facebook Help Center.