Facebook Support Contact | ask Facebook A Question
By
Arif Rahman
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Friday, April 16, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently find for the social networks mega platform via on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly talk you with a collection of food selections, each choice of which will ultimately direct you to send an email to a proper account. These include press@FB.com for media questions and records@FB.com for police problems.
But if you hit 1 for customer care? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do instead.
Facebook Support Contact
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. After that seek out at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will certainly appear that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general customer support questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community and also asking other system users like yourself.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where great deals of concerns have currently been responded to, but where you can likewise upload your very own question. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following web page, choose the right Topic and Sub-Topic, then type your question. Now it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that same enigma to see if any person, be it a practical Community participant or real staffer, has decided to give you a hand.
Just how to contact Facebook using other social media sites platforms
Another means to try to get in touch with Facebook is to reach out to them through or mention them on one more social networks platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about Facebook Support Contact. So as well can you come close to via Instagram, including Facebook in a message, but unless you obtain a lot of love on that particular breeze, chances are you're much better back on the Facebook Help Center.