Contacting Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Thursday, April 8, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly locate for the social networks huge system by means of on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you with a collection of menus, each option of which will inevitably route you to send out an email to an ideal account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement worries.
However if you struck 1 for client service? The recording will route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Here are a couple of things you can do instead.
Contacting Facebook Customer Service
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that search for at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will appear that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic customer support inquiries, Facebook is rather ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community and asking other platform individuals like yourself.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have currently been answered, but where you can also post your own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the following page, choose the best Topic and Sub-Topic, then type your concern. Currently it's time for some waiting. No matter where you published your question, you can go to your "support Inbox" from the menu that falls from that same question mark to see if anyone, be it a practical Community participant or real staffer, has decided to give you a hand.
How to contact Facebook by means of other social networks systems
Another means to attempt to connect with Facebook is to connect to them with or state them on one more social media sites platform. You can send out a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.
That's about Contacting Facebook Customer Service. So too can you approach by means of Instagram, consisting of Facebook in a message, yet unless you get a great deal of love on that breeze, possibilities are you're much better back on the Facebook Help Center.