Call Facebook for Help | ask Facebook A Question
By
Arif Rahman
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Thursday, March 4, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently locate for the social media sites huge platform via online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will speak you through a series of food selections, each option of which will eventually route you to send an email to an appropriate account. These consist of press@FB.com for media questions as well as records@FB.com for police worries.
But if you struck 1 for customer support? The recording will route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do instead.
Call Facebook For Help
How to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will pop up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general customer support queries, Facebook is rather inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community and also asking other system users like yourself.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where lots of concerns have currently been responded to, but where you can also upload your very own question. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that link. On the next page, choose the ideal Topic and also Sub-Topic, then type your question. Now it's time for some waiting. Regardless of where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if any person, be it a helpful Community participant or real staffer, has actually chosen to provide you a hand.
How to contact Facebook via other social media sites platforms
Another method to attempt to connect with Facebook is to reach out to them through or discuss them on an additional social media sites system. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Call Facebook For Help. So too can you come close to by means of Instagram, including Facebook in a message, yet unless you get a lot of love on that breeze, chances are you're much better back on the Facebook Help Center.