Call Facebook Customer Service | ask Facebook A Question

Call Facebook Customer Service - There are a couple of methods you can contact Facebook for troubles with your account, but you need to typically make use of Facebook's Help Center.

If you dial either of the Palo Alto-area contact number you'll conveniently locate for the social networks mega platform through on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly chat you via a collection of menus, each choice of which will eventually route you to send an e-mail to an ideal account. These include press@FB.com for media inquiries and also records@FB.com for police worries.

However if you struck 1 for client service? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the web page.

Here are a few points you can do rather.

Call Facebook Customer Service

Call Facebook Customer Service


Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."

An additional menu will turn up that attributes 3 clickable alternatives. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or a trouble with your account like, say, difficulty publishing pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more basic customer service questions, Facebook is rather ambiguous.

Your best option may be to do an end run around the people from Facebook itself, and rather most likely to the Help Community as well as asking other platform individuals like on your own.

How to ask the Facebook Help Community a concern

Call Facebook Customer Service

From any Facebook web page, again click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".

You will certainly be taken to a web page where great deals of questions have actually already been answered, but where you can likewise publish your very own question. At the top right of the Help Community web page is a grey box with words "Ask a Question".

Hit that link. On the following page, pick the best Subject and Sub-Topic, after that type your question. Currently it's time for some waiting. No matter where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if any person, be it a practical Community participant or real staffer, has actually decided to give you a hand.

Just how to contact Facebook through other social media sites systems
One more means to attempt to get in touch with Facebook is to reach out to them through or state them on one more social networks platform. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.

That's about Call Facebook Customer Service. So too can you come close to through Instagram, including Facebook in a message, however unless you get a lot of love on that breeze, opportunities are you're better back on the Facebook Help Center.