Facebook Email Contact Customer Service | ask Facebook A Question
By
Arif Rahman
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Wednesday, February 24, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently locate for the social media sites huge platform through online search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will speak you through a collection of food selections, each choice of which will eventually guide you to send an e-mail to a suitable account. These include press@FB.com for media inquiries and records@FB.com for police issues.
Yet if you hit 1 for customer care? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the web page.
Right here are a couple of things you can do rather.
Facebook Email Contact Customer Service
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will turn up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic client service queries, Facebook is rather ambiguous.
Your best bet might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and also asking various other system users like yourself.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where great deals of questions have already been answered, yet where you can also upload your own inquiry. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the next page, select the ideal Subject as well as Sub-Topic, then kind your concern. Currently it's time for some waiting. Regardless of where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if anyone, be it a helpful Community participant or real staffer, has determined to provide you a hand.
Just how to contact Facebook via other social media sites platforms
One more means to try to connect with Facebook is to reach out to them through or mention them on one more social media sites system. You can send a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Facebook Email Contact Customer Service. So as well can you approach by means of Instagram, consisting of Facebook in a blog post, yet unless you obtain a great deal of love on that breeze, possibilities are you're much better back on the Facebook Help Center.