Facebook's Number Customer Service | ask Facebook A Question
By
Arif Rahman
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Sunday, January 10, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently locate for the social media sites huge platform via on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you with a series of menus, each choice of which will inevitably route you to send an e-mail to an ideal account. These include press@FB.com for media queries as well as records@FB.com for law enforcement problems.
However if you hit 1 for customer support? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the web page.
Here are a couple of things you can do instead.
Facebook's Number Customer Service
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that search for on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly appear that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more basic customer care queries, Facebook is instead ambiguous.
Your best bet might be to do an end run around the individuals from Facebook itself, and instead most likely to the Help Community and asking other system individuals like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook page, again click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where great deals of questions have already been addressed, but where you can likewise publish your very own inquiry. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the next web page, pick the appropriate Topic and also Sub-Topic, after that kind your concern. Now it's time for some waiting. Regardless of where you posted your query, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anybody, be it an useful Community member or real staffer, has determined to offer you a hand.
How to contact Facebook using various other social media systems
Another means to attempt to get in touch with Facebook is to reach out to them via or mention them on an additional social media system. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Facebook's Number Customer Service. So as well can you approach by means of Instagram, consisting of Facebook in a message, yet unless you obtain a lot of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.