Facebook Earnings Call | ask Facebook A Question
By
Arif Rahman
—
Thursday, January 28, 2021
—
Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently locate for the social media sites huge platform using on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you through a series of food selections, each alternative of which will ultimately direct you to send out an e-mail to a suitable account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement problems.
However if you struck 1 for client service? The recording will certainly direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do instead.
Facebook Earnings Call
How to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log into your account. Then look up at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will appear that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble publishing photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer care inquiries, Facebook is rather inscrutable.
Your best choice might be to do an end run around the folks from Facebook itself, and also rather go to the Help Community as well as asking other system users like on your own.
How to ask the Facebook Help Community a question
From any Facebook web page, once more click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually currently been answered, but where you can likewise post your very own concern. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the next web page, select the appropriate Subject and Sub-Topic, after that kind your question. Now it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if anyone, be it a helpful Community member or actual staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook via various other social networks systems
Another way to try to connect with Facebook is to connect to them through or state them on another social media system. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about Facebook Earnings Call. So as well can you come close to using Instagram, consisting of Facebook in a message, however unless you get a great deal of love on that breeze, possibilities are you're much better back on the Facebook Help Center.