Facebook Call Help | ask Facebook A Question
By
Arif Rahman
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Friday, January 15, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily locate for the social networks huge platform via online search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly speak you with a collection of menus, each alternative of which will eventually guide you to send an e-mail to a suitable account. These include press@FB.com for media questions and records@FB.com for law enforcement problems.
Yet if you struck 1 for customer service? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.
Below are a couple of points you can do rather.
Facebook Call Help
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. After that look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer service queries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and also rather go to the Help Community as well as asking various other platform users like yourself.
Just how to ask the Facebook Help Community a concern
From any type of Facebook page, again click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where lots of concerns have already been addressed, however where you can also post your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the following page, choose the ideal Subject and also Sub-Topic, after that type your inquiry. Currently it's time for some waiting. No matter where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a valuable Community member or real staffer, has actually determined to give you a hand.
Exactly how to contact Facebook by means of various other social media sites platforms
Another method to attempt to get in touch with Facebook is to connect to them via or state them on another social networks platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Facebook Call Help. So also can you approach via Instagram, consisting of Facebook in an article, yet unless you obtain a great deal of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.