How Do I Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Thursday, December 17, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently discover for the social networks mega platform by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly talk you via a collection of menus, each choice of which will ultimately guide you to send out an e-mail to an appropriate account. These include press@FB.com for media queries and records@FB.com for police problems.
However if you struck 1 for customer support? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "bottom" of the web page.
Right here are a few things you can do rather.
How Do I Contact Facebook Support
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more basic customer care queries, Facebook is rather inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, and also instead most likely to the Help Community and also asking other platform users like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook web page, once more click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have actually currently been answered, yet where you can additionally upload your own inquiry. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next page, choose the ideal Topic and also Sub-Topic, after that kind your concern. Now it's time for some waiting. Regardless of where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any person, be it a practical Community participant or real staffer, has determined to provide you a hand.
How to contact Facebook through other social media sites systems
An additional means to attempt to get in touch with Facebook is to reach out to them through or state them on an additional social networks platform. You can send a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about How Do I Contact Facebook Support. So too can you approach via Instagram, consisting of Facebook in a message, but unless you get a lot of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.