I Need to Call Facebook | ask Facebook A Question
By
Arif Rahman
—
Saturday, November 7, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly discover for the social media mega platform through online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will speak you with a collection of menus, each alternative of which will ultimately direct you to send out an e-mail to an appropriate account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement issues.
Yet if you struck 1 for client service? The recording will route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Below are a couple of things you can do instead.
I Need To Call Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly pop up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty publishing pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer support queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and also instead most likely to the Help Community and also asking various other system individuals like yourself.
Just how to ask the Facebook Help Community a question
From any type of Facebook web page, again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have already been responded to, however where you can additionally publish your own inquiry. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that link. On the next web page, select the best Subject and also Sub-Topic, then type your concern. Currently it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it a handy Community participant or actual staffer, has actually decided to offer you a hand.
Exactly how to contact Facebook by means of other social networks platforms
An additional method to try to get in touch with Facebook is to reach out to them via or discuss them on an additional social networks system. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about I Need To Call Facebook. So as well can you approach through Instagram, consisting of Facebook in an article, but unless you obtain a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.