How Do I Contact Facebook About A Problem | ask Facebook A Question
By
Arif Rahman
—
Sunday, November 15, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily locate for the social media sites huge platform using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will speak you through a collection of menus, each choice of which will eventually route you to send an email to an ideal account. These consist of press@FB.com for media inquiries as well as records@FB.com for law enforcement issues.
However if you struck 1 for customer care? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do instead.
How Do I Contact Facebook About A Problem
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. After that search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will certainly turn up that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic client service questions, Facebook is rather ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and asking various other system customers like on your own.
Just how to ask the Facebook Help Community a question
From any type of Facebook page, again click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have currently been addressed, yet where you can likewise post your very own inquiry. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that web link. On the following page, choose the ideal Topic as well as Sub-Topic, then type your concern. Now it's time for some waiting. No matter where you published your query, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if anybody, be it a handy Community member or real staffer, has actually made a decision to offer you a hand.
How to contact Facebook by means of other social networks platforms
One more method to try to get in touch with Facebook is to connect to them with or discuss them on an additional social networks system. You can send a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about How Do I Contact Facebook About A Problem. So also can you come close to using Instagram, including Facebook in a post, yet unless you get a great deal of love on that snap, chances are you're better back on the Facebook Help Center.