Facebook Contact Information | ask Facebook A Question
By
Arif Rahman
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Monday, November 9, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently locate for the social media sites huge system by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will talk you via a collection of food selections, each choice of which will ultimately route you to send out an email to a suitable account. These consist of press@FB.com for media questions and also records@FB.com for police problems.
But if you struck 1 for client service? The recording will certainly guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do instead.
Facebook Contact Information
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will appear that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer support inquiries, Facebook is instead inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community as well as asking various other system customers like on your own.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have currently been addressed, yet where you can also post your very own inquiry. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the following web page, select the ideal Subject as well as Sub-Topic, then kind your question. Now it's time for some waiting. Despite where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any person, be it a helpful Community member or actual staffer, has made a decision to give you a hand.
Exactly how to contact Facebook using various other social media platforms
One more means to try to get in touch with Facebook is to connect to them through or discuss them on an additional social media sites system. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Facebook Contact Information. So as well can you come close to via Instagram, including Facebook in a message, yet unless you get a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.