Contacting Facebook by Phone | ask Facebook A Question
By
Arif Rahman
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Friday, October 30, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily discover for the social media mega system using on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly speak you via a collection of menus, each choice of which will ultimately direct you to send an email to an ideal account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement problems.
But if you hit 1 for customer care? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do rather.
Contacting Facebook By Phone
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that search for on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer support inquiries, Facebook is instead ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, as well as rather go to the Help Community as well as asking other platform users like yourself.
Just how to ask the Facebook Help Community a concern
From any type of Facebook page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where great deals of concerns have actually already been answered, yet where you can also upload your own question. On top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that link. On the next web page, choose the right Topic and Sub-Topic, then type your concern. Currently it's time for some waiting. Regardless of where you posted your query, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a helpful Community participant or actual staffer, has actually decided to offer you a hand.
Exactly how to contact Facebook through other social media sites platforms
One more means to try to get in touch with Facebook is to reach out to them with or mention them on another social media sites platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Contacting Facebook By Phone. So too can you come close to by means of Instagram, consisting of Facebook in a post, but unless you get a lot of love on that snap, opportunities are you're better back on the Facebook Help Center.