How to Contact Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Friday, September 25, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly find for the social media huge system through online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you via a series of menus, each option of which will inevitably direct you to send out an e-mail to an ideal account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement problems.
But if you hit 1 for customer support? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "base" of the page.
Here are a couple of points you can do rather.
How To Contact Facebook Customer Service
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem publishing pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more basic customer care queries, Facebook is instead inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community as well as asking various other platform individuals like on your own.
Just how to ask the Facebook Help Community a question
From any Facebook web page, once again click that question mark on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have currently been addressed, however where you can additionally upload your own inquiry. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the following web page, pick the appropriate Topic and Sub-Topic, then kind your concern. Currently it's time for some waiting. No matter where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it a helpful Community participant or real staffer, has determined to offer you a hand.
Exactly how to contact Facebook by means of various other social media sites platforms
One more means to attempt to get in touch with Facebook is to reach out to them via or discuss them on another social networks platform. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Customer Service. So also can you approach through Instagram, consisting of Facebook in a post, yet unless you get a great deal of love on that particular snap, chances are you're better back on the Facebook Help Center.