How to Call Facebook Support | ask Facebook A Question
By
Arif Rahman
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Sunday, September 6, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently find for the social networks mega platform using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly talk you via a series of menus, each alternative of which will eventually route you to send out an e-mail to a proper account. These include press@FB.com for media questions as well as records@FB.com for police problems.
Yet if you struck 1 for customer support? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the page.
Below are a few points you can do instead.
How To Call Facebook Support
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. After that look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will appear that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic client service inquiries, Facebook is instead inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and also rather go to the Help Community as well as asking various other system individuals like yourself.
Just how to ask the Facebook Help Community a concern
From any Facebook page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a page where lots of questions have actually currently been addressed, yet where you can also upload your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the next web page, select the best Topic as well as Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Despite where you published your question, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if any individual, be it a handy Community participant or actual staffer, has actually decided to give you a hand.
How to contact Facebook via other social media systems
One more means to attempt to connect with Facebook is to connect to them with or discuss them on one more social media sites system. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about How To Call Facebook Support. So also can you approach through Instagram, consisting of Facebook in an article, but unless you obtain a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.