Can You Call Facebook | ask Facebook A Question
By
Arif Rahman
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Tuesday, September 1, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly discover for the social media sites mega system using on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly chat you via a series of menus, each option of which will ultimately direct you to send out an email to an appropriate account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement concerns.
However if you hit 1 for customer service? The recording will certainly direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Below are a couple of things you can do rather.
Can You Call Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. After that seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will appear that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic client service queries, Facebook is instead ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, and also instead most likely to the Help Community as well as asking various other system users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook page, once again click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where great deals of questions have currently been responded to, but where you can additionally publish your own inquiry. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that web link. On the next web page, select the right Topic and also Sub-Topic, after that type your question. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a helpful Community member or real staffer, has actually made a decision to offer you a hand.
Exactly how to contact Facebook through various other social media sites platforms
An additional method to attempt to connect with Facebook is to connect to them through or mention them on an additional social media sites system. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Can You Call Facebook. So too can you come close to through Instagram, including Facebook in a blog post, however unless you obtain a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.