How to Contact Facebook Customer Support | ask Facebook A Question

How To Contact Facebook Customer Support - There are a few methods you can contact Facebook for problems with your account, yet you need to typically utilize Facebook's Help Center.

If you dial either of the Palo Alto-area telephone number you'll easily locate for the social media sites mega platform using on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you through a collection of food selections, each alternative of which will inevitably direct you to send out an e-mail to a suitable account. These include press@FB.com for media queries as well as records@FB.com for law enforcement issues.

But if you struck 1 for customer service? The recording will route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the page.

Here are a few points you can do rather.

How To Contact Facebook Customer Support

Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then look up at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."

One more menu will appear that attributes three clickable choices. These are:

• Payment Issue


• Something Isn’t Working


• Abusive Content

If you are reporting hate speech or an issue with your account like, claim, difficulty posting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic customer support queries, Facebook is instead inscrutable.

Your best bet might be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community and also asking other system individuals like on your own.

Exactly how to ask the Facebook Help Community an inquiry

From any Facebook page, once again click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".

You will certainly be taken to a web page where great deals of inquiries have actually currently been responded to, however where you can also upload your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".

Hit that web link. On the following page, pick the ideal Subject and also Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a handy Community member or actual staffer, has actually determined to give you a hand.

Just how to contact Facebook using various other social media platforms
One more method to attempt to connect with Facebook is to connect to them with or discuss them on an additional social media sites platform. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.

That's about How To Contact Facebook Customer Support. So also can you come close to via Instagram, consisting of Facebook in a blog post, yet unless you obtain a great deal of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.

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