How Do You Contact Facebook by Phone | ask Facebook A Question
By
Arif Rahman
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Sunday, August 16, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly locate for the social media sites mega platform through online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will talk you with a collection of menus, each alternative of which will eventually route you to send out an email to a suitable account. These include press@FB.com for media questions and also records@FB.com for police issues.
However if you struck 1 for client service? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the page.
Here are a few points you can do rather.
How Do You Contact Facebook By Phone
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that look up at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly turn up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more basic customer service questions, Facebook is instead inscrutable.
Your best choice may be to do an end run around the individuals from Facebook itself, and rather most likely to the Help Community and asking other platform users like yourself.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where great deals of inquiries have actually already been addressed, yet where you can additionally post your own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Hit that link. On the next web page, select the right Topic and also Sub-Topic, then type your concern. Currently it's time for some waiting. Despite where you published your query, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it an useful Community member or real staffer, has actually made a decision to provide you a hand.
How to contact Facebook by means of other social networks systems
One more means to attempt to get in touch with Facebook is to connect to them with or mention them on an additional social networks platform. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about How Do You Contact Facebook By Phone. So too can you approach through Instagram, including Facebook in a message, yet unless you get a lot of love on that particular snap, chances are you're much better back on the Facebook Help Center.