How to Contact Facebook Directly | ask Facebook A Question
By
Arif Rahman
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Tuesday, July 7, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily locate for the social media sites huge platform by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will speak you with a collection of menus, each choice of which will inevitably direct you to send an e-mail to an appropriate account. These consist of press@FB.com for media queries and records@FB.com for police problems.
But if you hit 1 for customer service? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Below are a few things you can do instead.
How To Contact Facebook Directly
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log into your account. After that search for at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will appear that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more general customer service questions, Facebook is rather inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, as well as instead go to the Help Community and also asking other system users like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook page, again click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where great deals of inquiries have actually currently been responded to, yet where you can additionally post your very own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the next web page, choose the best Subject as well as Sub-Topic, then type your question. Currently it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it a handy Community participant or actual staffer, has actually determined to offer you a hand.
Just how to contact Facebook by means of various other social media sites systems
An additional means to try to connect with Facebook is to reach out to them through or state them on another social media system. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about How To Contact Facebook Directly. So also can you come close to using Instagram, consisting of Facebook in an article, however unless you obtain a great deal of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.