Contact Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Friday, June 5, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently discover for the social networks huge system using online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you through a series of food selections, each alternative of which will inevitably direct you to send an email to an appropriate account. These consist of press@FB.com for media inquiries as well as records@FB.com for law enforcement problems.
But if you struck 1 for client service? The recording will guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.
Below are a couple of points you can do instead.
Contact Facebook Customer Service
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then seek out at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, trouble publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more general customer care inquiries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, as well as instead go to the Help Community and asking various other platform users like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, again click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have actually currently been responded to, but where you can likewise publish your own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the following page, select the ideal Subject as well as Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anybody, be it a practical Community participant or actual staffer, has actually decided to offer you a hand.
Just how to contact Facebook by means of various other social media sites systems
An additional means to attempt to get in touch with Facebook is to connect to them through or discuss them on an additional social media sites system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about Contact Facebook Customer Service. So as well can you come close to using Instagram, consisting of Facebook in a post, yet unless you get a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.