Facebook Contact form | ask Facebook A Question
By
Arif Rahman
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Thursday, May 14, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily find for the social media mega platform by means of online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you with a collection of menus, each option of which will inevitably route you to send out an email to an ideal account. These include press@FB.com for media queries as well as records@FB.com for law enforcement concerns.
However if you struck 1 for customer support? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do rather.
Facebook Contact Form
How to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then seek out at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic customer support inquiries, Facebook is rather ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, as well as rather most likely to the Help Community and asking various other platform individuals like on your own.
How to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where lots of inquiries have actually currently been answered, but where you can likewise publish your very own concern. At the top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the following web page, select the right Topic and also Sub-Topic, then type your concern. Currently it's time for some waiting. Despite where you published your question, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it a valuable Community participant or real staffer, has determined to offer you a hand.
How to contact Facebook using various other social media systems
An additional means to attempt to connect with Facebook is to reach out to them via or mention them on another social media platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Facebook Contact Form. So also can you come close to by means of Instagram, including Facebook in a blog post, but unless you get a great deal of love on that particular snap, chances are you're better back on the Facebook Help Center.