Contact Info for Facebook | ask Facebook A Question
By
Arif Rahman
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Thursday, May 28, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly locate for the social media huge platform using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you via a collection of food selections, each choice of which will ultimately route you to send an email to a suitable account. These include press@FB.com for media questions as well as records@FB.com for law enforcement worries.
Yet if you hit 1 for customer service? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the page.
Below are a few points you can do instead.
Contact Info For Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will appear that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem uploading photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer support inquiries, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, and instead most likely to the Help Community and also asking other system customers like on your own.
How to ask the Facebook Help Community a question
From any kind of Facebook web page, again click that question mark at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of inquiries have actually currently been answered, yet where you can likewise publish your own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that link. On the following page, choose the ideal Topic as well as Sub-Topic, then kind your concern. Now it's time for some waiting. No matter where you published your query, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it a valuable Community participant or real staffer, has determined to offer you a hand.
Just how to contact Facebook by means of other social media sites platforms
One more means to try to get in touch with Facebook is to reach out to them with or mention them on an additional social networks system. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about Contact Info For Facebook. So as well can you approach through Instagram, consisting of Facebook in an article, yet unless you get a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.