Facebook Customer Service Phone Number | ask Facebook A Question
By
Arif Rahman
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Monday, April 20, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently locate for the social networks mega platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly talk you with a collection of menus, each choice of which will eventually route you to send out an e-mail to a proper account. These consist of press@FB.com for media queries and also records@FB.com for police issues.
But if you hit 1 for customer support? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Right here are a couple of things you can do instead.
Facebook Customer Service Phone Number
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. After that search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem publishing photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic customer support questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, and also instead go to the Help Community and also asking various other platform customers like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have currently been answered, but where you can also upload your own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following page, choose the right Topic and Sub-Topic, then type your concern. Now it's time for some waiting. No matter where you published your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if anyone, be it a valuable Community member or real staffer, has determined to give you a hand.
Just how to contact Facebook through various other social networks platforms
An additional means to attempt to connect with Facebook is to reach out to them with or state them on one more social networks platform. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about Facebook Customer Service Phone Number. So too can you approach using Instagram, consisting of Facebook in a blog post, however unless you get a lot of love on that breeze, chances are you're much better back on the Facebook Help Center.