Facebook Call Center | ask Facebook A Question
By
Arif Rahman
—
Wednesday, April 15, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently locate for the social media huge platform by means of on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a series of food selections, each choice of which will inevitably guide you to send out an email to a proper account. These include press@FB.com for media questions and also records@FB.com for police worries.
Yet if you hit 1 for customer care? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.
Below are a couple of points you can do instead.
Facebook Call Center
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that seek out on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, trouble publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more general customer service questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and rather go to the Help Community as well as asking various other system individuals like on your own.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where lots of concerns have currently been answered, however where you can likewise upload your very own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the next page, pick the appropriate Subject and also Sub-Topic, after that kind your concern. Now it's time for some waiting. No matter where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it a valuable Community participant or real staffer, has actually decided to provide you a hand.
How to contact Facebook using other social media platforms
Another means to attempt to get in touch with Facebook is to reach out to them with or mention them on an additional social networks system. You can send a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Facebook Call Center. So as well can you approach by means of Instagram, including Facebook in an article, however unless you get a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.