Call Facebook Help | ask Facebook A Question
By
Arif Rahman
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Thursday, April 2, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily find for the social media sites huge system by means of on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a collection of food selections, each choice of which will inevitably direct you to send out an email to an ideal account. These consist of press@FB.com for media queries and records@FB.com for law enforcement problems.
But if you hit 1 for customer service? The recording will certainly route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do instead.
Call Facebook Help
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. Then seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly appear that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more general customer care queries, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, and also instead go to the Help Community and asking various other platform individuals like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, once again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where great deals of questions have actually currently been answered, however where you can additionally upload your own concern. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the following web page, pick the best Subject and also Sub-Topic, then type your inquiry. Currently it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if anyone, be it a handy Community member or actual staffer, has made a decision to provide you a hand.
Just how to contact Facebook through other social media platforms
One more way to try to connect with Facebook is to connect to them with or state them on one more social media sites system. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Call Facebook Help. So as well can you come close to via Instagram, including Facebook in a message, yet unless you get a great deal of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.