I Want to Call Facebook | ask Facebook A Question
By
Arif Rahman
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Sunday, March 22, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social media sites huge system via online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will talk you through a collection of food selections, each choice of which will inevitably direct you to send out an e-mail to an appropriate account. These include press@FB.com for media queries and records@FB.com for police issues.
Yet if you hit 1 for client service? The recording will certainly route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do instead.
I Want To Call Facebook
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will turn up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general customer support queries, Facebook is instead ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and asking other platform customers like yourself.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once again click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have actually currently been responded to, yet where you can additionally upload your own concern. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the following page, choose the right Subject as well as Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if anybody, be it a handy Community participant or actual staffer, has made a decision to give you a hand.
Exactly how to contact Facebook using other social media systems
An additional method to try to connect with Facebook is to connect to them through or discuss them on another social networks platform. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about I Want To Call Facebook. So as well can you approach via Instagram, consisting of Facebook in a post, yet unless you get a lot of love on that breeze, chances are you're better back on the Facebook Help Center.