Contact Facebook Customer Support | ask Facebook A Question
By
Arif Rahman
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Tuesday, March 3, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social media sites huge platform through online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will speak you with a collection of food selections, each choice of which will inevitably guide you to send out an email to an ideal account. These include press@FB.com for media inquiries and records@FB.com for law enforcement problems.
However if you struck 1 for customer care? The recording will certainly guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do rather.
Contact Facebook Customer Support
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then search for on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more basic client service questions, Facebook is instead inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community and also asking various other system customers like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of concerns have actually already been responded to, however where you can likewise publish your own concern. At the top right of the Help Community page is a grey box with words "Ask a Question".
Hit that link. On the following page, choose the ideal Topic and also Sub-Topic, then kind your question. Now it's time for some waiting. No matter where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if any person, be it a handy Community participant or actual staffer, has actually made a decision to give you a hand.
How to contact Facebook by means of other social media sites systems
Another way to try to get in touch with Facebook is to reach out to them via or discuss them on an additional social media sites system. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about Contact Facebook Customer Support. So too can you come close to using Instagram, including Facebook in an article, however unless you obtain a great deal of love on that snap, possibilities are you're much better back on the Facebook Help Center.