Can I Call Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Friday, March 27, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly discover for the social networks mega platform via on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will speak you through a collection of menus, each alternative of which will ultimately guide you to send out an email to a proper account. These consist of press@FB.com for media questions and records@FB.com for law enforcement issues.
Yet if you struck 1 for client service? The recording will certainly guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "base" of the page.
Here are a few points you can do instead.
Can I Call Facebook Customer Service
How to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. Then search for on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer care inquiries, Facebook is rather ambiguous.
Your best option may be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and also asking various other system customers like yourself.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a page where lots of questions have currently been addressed, yet where you can additionally publish your very own inquiry. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that link. On the following page, select the right Topic and Sub-Topic, after that kind your concern. Currently it's time for some waiting. Regardless of where you published your query, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any person, be it an useful Community member or real staffer, has made a decision to provide you a hand.
Just how to contact Facebook using various other social networks platforms
Another means to try to connect with Facebook is to connect to them through or mention them on an additional social media platform. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about Can I Call Facebook Customer Service. So also can you come close to via Instagram, including Facebook in an article, yet unless you get a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.