I Need to Contact Facebook | ask Facebook A Question
By
Arif Rahman
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Sunday, February 16, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily find for the social media huge platform by means of on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will speak you through a collection of food selections, each alternative of which will inevitably route you to send an email to a suitable account. These consist of press@FB.com for media questions and also records@FB.com for police issues.
But if you hit 1 for customer service? The recording will guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do rather.
I Need To Contact Facebook
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. Then look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will appear that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more basic customer service questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and also instead most likely to the Help Community as well as asking other system customers like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook page, once more click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where lots of concerns have actually currently been responded to, however where you can likewise post your very own inquiry. On top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the next web page, choose the right Subject as well as Sub-Topic, then type your question. Currently it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if anybody, be it a handy Community member or real staffer, has actually made a decision to offer you a hand.
How to contact Facebook via various other social media sites platforms
An additional method to try to get in touch with Facebook is to reach out to them with or mention them on another social media system. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about I Need To Contact Facebook. So as well can you come close to through Instagram, including Facebook in a blog post, however unless you obtain a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.