How to Contact Facebook Headquarters | ask Facebook A Question
By
Arif Rahman
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Wednesday, February 19, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly find for the social media huge platform by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will talk you with a collection of menus, each alternative of which will eventually direct you to send an e-mail to a proper account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement issues.
However if you struck 1 for customer support? The recording will guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you get on your main Facebook feed, there is no "base" of the page.
Below are a couple of things you can do rather.
How To Contact Facebook Headquarters
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that search for at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will appear that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, difficulty publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more basic customer care inquiries, Facebook is instead ambiguous.
Your best choice might be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community as well as asking various other platform customers like on your own.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of concerns have already been answered, yet where you can additionally upload your own concern. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the following page, pick the ideal Topic and also Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it an useful Community participant or real staffer, has decided to offer you a hand.
How to contact Facebook via various other social media platforms
Another way to try to connect with Facebook is to connect to them through or mention them on an additional social media platform. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Headquarters. So also can you approach using Instagram, consisting of Facebook in a blog post, however unless you obtain a lot of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.