Facebook Contact Mail | ask Facebook A Question
By
Arif Rahman
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Tuesday, February 11, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly discover for the social media sites mega platform using online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you through a series of food selections, each alternative of which will ultimately direct you to send an email to a suitable account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement concerns.
Yet if you hit 1 for customer care? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "base" of the page.
Right here are a few points you can do rather.
Facebook Contact Mail
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. Then search for on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will appear that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general customer support questions, Facebook is instead inscrutable.
Your best choice may be to do an end run around the people from Facebook itself, and instead most likely to the Help Community and asking various other system users like yourself.
Exactly how to ask the Facebook Help Community a question
From any Facebook page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where lots of concerns have actually currently been answered, however where you can likewise post your very own concern. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that web link. On the next page, choose the appropriate Subject and Sub-Topic, then kind your concern. Now it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if anyone, be it a valuable Community member or real staffer, has made a decision to offer you a hand.
How to contact Facebook via other social media sites platforms
One more means to attempt to get in touch with Facebook is to connect to them through or discuss them on an additional social networks system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Facebook Contact Mail. So as well can you come close to via Instagram, consisting of Facebook in a blog post, but unless you obtain a lot of love on that snap, possibilities are you're much better back on the Facebook Help Center.