Contact Facebook by Phone | ask Facebook A Question
By
Arif Rahman
—
Monday, February 3, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently discover for the social media sites mega platform using on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will chat you through a series of food selections, each option of which will ultimately guide you to send an e-mail to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for police concerns.
However if you hit 1 for customer service? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the page.
Below are a couple of points you can do instead.
Contact Facebook By Phone
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. After that look up at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly appear that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble submitting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more general customer support questions, Facebook is instead inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, and also instead go to the Help Community and also asking various other platform individuals like yourself.
Just how to ask the Facebook Help Community a question
From any type of Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a page where lots of questions have actually already been addressed, but where you can additionally publish your own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the next web page, pick the ideal Topic and Sub-Topic, after that kind your concern. Currently it's time for some waiting. Despite where you uploaded your question, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if any person, be it an useful Community member or real staffer, has chosen to give you a hand.
Exactly how to contact Facebook by means of other social media sites platforms
One more way to attempt to connect with Facebook is to reach out to them with or mention them on an additional social networks platform. You can send out a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.
That's about Contact Facebook By Phone. So as well can you come close to using Instagram, consisting of Facebook in an article, however unless you get a lot of love on that breeze, possibilities are you're better back on the Facebook Help Center.