How I Contact Facebook | ask Facebook A Question
By
Arif Rahman
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Wednesday, January 15, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly locate for the social media mega system through online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you through a series of menus, each choice of which will inevitably guide you to send out an email to an appropriate account. These consist of press@FB.com for media queries and records@FB.com for police worries.
However if you struck 1 for customer service? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. Actually, if you get on your primary Facebook feed, there is no "base" of the page.
Below are a few things you can do instead.
How I Contact Facebook
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty submitting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general customer care queries, Facebook is rather inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, and also rather most likely to the Help Community as well as asking other system users like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a page where lots of concerns have actually already been answered, however where you can likewise upload your very own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the following page, pick the appropriate Topic and also Sub-Topic, after that type your question. Currently it's time for some waiting. Despite where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if any individual, be it an useful Community participant or real staffer, has chosen to give you a hand.
How to contact Facebook through various other social media systems
Another way to try to get in touch with Facebook is to connect to them via or mention them on an additional social media sites platform. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about How I Contact Facebook. So as well can you approach through Instagram, consisting of Facebook in a post, but unless you obtain a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.