How Do You Contact Facebook with A Problem | ask Facebook A Question
By
Arif Rahman
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Sunday, January 5, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social networks mega platform by means of online search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will speak you through a collection of menus, each option of which will ultimately route you to send an email to a suitable account. These include press@FB.com for media questions as well as records@FB.com for law enforcement issues.
However if you struck 1 for customer service? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Below are a few points you can do rather.
How Do You Contact Facebook With A Problem
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then look up on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will appear that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more general customer service inquiries, Facebook is rather ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, as well as rather most likely to the Help Community and asking various other system individuals like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook page, again click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have already been answered, yet where you can also publish your own concern. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that link. On the following web page, pick the ideal Subject as well as Sub-Topic, after that type your inquiry. Now it's time for some waiting. Regardless of where you posted your query, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if any person, be it a practical Community member or real staffer, has made a decision to offer you a hand.
Exactly how to contact Facebook via other social media platforms
An additional way to attempt to get in touch with Facebook is to reach out to them through or discuss them on another social media platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How Do You Contact Facebook With A Problem. So too can you approach using Instagram, consisting of Facebook in an article, however unless you obtain a lot of love on that particular snap, opportunities are you're better back on the Facebook Help Center.