How Do I Contact Facebook Directly | ask Facebook A Question
By
Arif Rahman
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Wednesday, January 29, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social networks huge platform by means of on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly chat you via a series of food selections, each alternative of which will inevitably direct you to send out an email to an appropriate account. These include press@FB.com for media queries as well as records@FB.com for law enforcement issues.
But if you hit 1 for customer support? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you get on your main Facebook feed, there is no "base" of the web page.
Right here are a couple of things you can do instead.
How Do I Contact Facebook Directly
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly pop up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty uploading photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic client service inquiries, Facebook is instead ambiguous.
Your best option might be to do an end run around the people from Facebook itself, as well as rather most likely to the Help Community and asking other system customers like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook page, once more click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have already been addressed, but where you can additionally upload your very own concern. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that web link. On the following page, choose the right Topic as well as Sub-Topic, after that kind your question. Currently it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if anyone, be it a valuable Community participant or real staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook using other social media systems
One more means to try to connect with Facebook is to reach out to them with or mention them on one more social media system. You can send out a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about How Do I Contact Facebook Directly. So as well can you come close to through Instagram, including Facebook in a message, but unless you obtain a lot of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.